Returns & Exchanges

Powerhouse Films Ltd is dedicated to providing high-quality cinematic releases; however, if you are not satisfied with your purchase, you may return items in their original condition within 30 days. Please ensure all media remains factory-sealed to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the items in their original protective packaging to prevent damage to the disc cases or limited edition booklets during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked shipping service to send the package back to our distribution center.

• 4.
  Receive Refund

  Once our quality control team inspects the returned media, we will process your refund to the original payment method within 5-7 business days.